I am new to this community and I would like some help with the following issue please?
I have a WD TV LiveHD media player with the following details:
Firmware version 1.06.43_V
I use this device as a standalone media player; connected to an WD external HD via USB cable and connected to a Sony TV with a HDMI cable.
Recently I have downloaded some new movies (.mkv extension). When I navigate to the folder and select the file to play; it tries to play it, displays information of the length of the movie in hours, minutes and seconds and simultaneously crashes. It does reboot again after couple of minutes; however any additional attempt will result in the same outcome. Device has no problems with the old files (i.e. movies from 2014).
I have performed a hard reset, deleted the .wdtv folder, etc. with no luck…
Thank you all in advance.