WD Red 10 TB Repeating noise


#1

Dear Community,

since a few days I have a WNAP SILENT NAS HS-453DX and 2x WD Red 10 TB, no Raid.
After a few Hours in Duty, one or both HDDs make a noise that doesn´t disappear…it is not a clicking, it sounds as if the head(s) move on and on, maybe in a change (?) between the two drives ….please take a look there :slight_smile: . The NAS also doesn´t seem to be able to go/get the drives into sleep/idle mode.
The HDDs do the “beeping” sounds more regularly than in the links, and also without any tasks from the NAS.
I haven´t uploaded lots of Apps so I don´t think the HDDs are doing the noise because of heavy duties….it seems to me that they are doing it without any Duty…the NAS also is´t going in Sleep mode.

Is this a Software/NAS/HDD Problem???

AND

https://vocaroo.com/i/s0yz7tonaITs

These links are not from me(thanks to the uploaders), but these are exactly the sounds I hear.

I have bought this NAS and the HDDs für being silent, but this is not acceptable….

I have also opened a ticket here, but am in a hurry to being able to retrun the drives without any Problems…

Thanks for your help in Advance

Mark


#2

You can test the drive using Data Lifeguard Diagnostics for windows on windows based PC. To know the steps refer to the link given below.

If the test result comes out as Failed. You can replace the drive from the link given below if it is under warranty.