WD portable drives need format

Hi
I need help . I can’t open my WD passport portable drive now ,it says need format. If I format it my whole data inside will lose, how can I do to safe my data ? Could you help me pls? Thank you

Fati

Hi fatilee,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.