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WD Passport Ultra 4TB Only Show 4 Elements in Crystal Disk Info & HD Tune Pro

Hi , as title above, it’s quite confusing to see result from both of my analytic tools i used to check my HDD condition.
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Below I attached picture from the test :

and I did use WD Diagnostic tool as well, and all seem fine.

Is this normal for WD External drive? because I saw same picture post from anadtech show similar SMART Properties.

source : Western Digital My Book 8TB and My Passport 4TB External HDDs Review

I also tried to used my another drive, My Passport 2TB, all element in smart show up

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Any explanation behind this? probably firmware glitches or something?

Sorry for multiple reply, apprently new user cant post more than 2 pictures in same post, so need to create multiple reply to show all necessary picture :smiley:

Hope you guys doesn’t mind, i dont have any intention to spam my own post :smiley:

Hello,

Your pictures were removed because they contained your serial number.
I recommend you edit the pictures and remove the serial number before posting them.

Support for Western Digital Hard Drives | Western Digital

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