I have the following 4tb WD passport. The USB does not seem to be working. It’s getting power but the drive is not running. The problem is that the connectivity is not a standard SATA connection either. I want to know what device or cable can I use to get this device up and running.
Hi @rez9246
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
