WD MyPassport Slim 2TB Eject not working

Hi everyone,
I bought WD MyPassport Slim 2TB few weeks ago.
Started it as it should and downloaded all 3 softwares that it supports.
Last night i have tied to Eject it by WD Discovery and got this massage -
צילום מסך 2020-11-23 024028
tried to Eject it By the windows option and got similar massage too.
I had no file opened and no software running
waited for 2 hours and it goes the same. what should i do?