WD My Passport Ultra 2TB formatted for Mac does not mount any longer after trying to attach it to Windows

Portable Drives My Passport
1

Hello Everyone.

I hope someone could help me to resolve the following problem.

I have been using my WD Passport 2TB on Mac without any issues. Just yesterday I have tried to connect it to a PC. I could see that the Windows has installed the drivers for it and has mounted it too, - yet it did not appear in “Computer” and I could not access any files. On PC it shows up in “Devices”, yet not among the hard drives and can not be accessed.

Afterwards as I have tried to connect it back to my Mac OS X 10.6.8 (old i know) it does not mount any longer. It spins and everything but does not mount. It also did not fall, - nothing of such.

After trying to access it through terminal and trying to de-install windows drivers from windows, - only thing I could find after installing the WD software on Windows is that the SMART system seems to fail.

Do you think there is any way I could mount it on Mac again and recover my files? This would be absolutely amazing!

I would appreciate any advice and many thanks in advance!

2

Hello,

you may try running the “first aid” option in disk utility. If this doesn’t work then you can try recovering your data using a data recovery software.

3

Hey hey,

thanks a lot for your response.

Yet the neither disc-utility nor data recovery software (Disk Drill is the one I have) can mount/see the HardDrive… :confused: