Hello, my Passport for Mac used to work great and has recently stopped showing up completely. I tried to buy a new cord, check if it is showing up in disk utility, and gone through a lot of the troubleshooting steps to try to mount the drive on several different macs. When plugged in, the small white light turns on and I can feel the passport humming so I know it is fully connected and receiving power. I’m not sure why it has suddenly stopped mounting. Thank you for any help!
When you connect an external hard drive on Mac, it will show up on Desktop, Finder, and Disk Utility. But sometimes the external drive won’t appear at any of these places. To fix the issue, you can try the below methods:
- Change macOS settings
- Reset Mac firmware settings
- Fix external hard drive connectivity issue
- Troubleshoot external hard drive
- Recover data from non-mounting external mac hard drive using reliable data recovery software
Further, I suggest you to check the below link for detailed steps to be followed in each method above.
Hope it helps!