Has anybody tried to connect her/his My Cloud Home on another router (e.g. at a friend’s home) and see what happens?
Didn’t work for me but I appreciate that you posted it.
Hola, el dispositivo durante todo el día de hoy me dice sin conexion. Tengo internet, cambié el cable y todo sigue igual. Qué puedo hacer?
same here…and yet, strangely, my Plex server is still playing off it.
esperar…pareciera es un problema general
We can share file in LAN?
Possibly - if your drive is mapped in Windows explorer. Mine was and I managed to copy some files off, but then it disappeared.
I have the same problem this morning. The device is showing offline and the LED is blinking slowly.
Great a 6hour old service notice from the admin that says its closed but the problem still persists! If its closed what’ the solution \ workaround?
Will my files be intact? I was in the middle of a backup and I cannot continue since WD’s servers died.
Same issue here
since morning my device is offline
Same problem here this morning, any idea how long it will take to come back online???
I’m having the same problem that it says my server is offline. May I check when it will come back online please ?
Seem to be an Issue with the Proxy Server at WD - and I have a presentation today stored on my drive!!!
Yep same here device offline, though the Public folder is visible (logged in remotely, checked home LAN) so the device isn’t dead.
If I was there I would use that as a temp copy but as I’m trying to back up a bunch of stuff from the phone it doesn’t help…
My Cloud Home shows offline. How do I retrieve my files?
Same here. I thought I saw a software updat passing by.
Did this cause the problem?
There is a Proxy Problem by WD you can check it here to know when is fixed. http://status.mycloud.com/os4
I have the same problem. I can’t see the folders and contents, but Plex still running (wtf?)