WD My Cloud EX4 - Active Directory Issues

I have setup AD authentication but it’s not working as it should. Always get the following message regardless of who’s trying to connect: samba authentication for user [nobody] has failed.

I’ve noticed that the permissions are assessed alphabetically which means that if I have a user in group A with permissions but that user is also in group B and group B has a default setting of “denied” then that user wouldn’t have access. That’s not the Microsoft behavior. Users can be part of multiple groups on a network.

So far I’m very dissapointed with the AD integration, very poor.

Welcome to the Community.

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

Support by Country
http://support.wdc.com/country/index.asp

Thanks for the response. I have submitted a ticket but it hasnt been responded in 4 days. Not sure I’ll ever get a response.

The plot thickens…

After lots of factory reset ect… it seems that I got passed the AD issue somehow. The problem now is that my credentials only work when using IP address and not host. I can see all the shares with both IP and hostname but can’t access secure shares via hostname.

Please help!