WD Community

WD My Book controller card

Hi:

The controller card for my external drive has failed. The number on the controller card is “4061-705149-A00 Rev.AD”. Will I need another card with that exact number and Rev version, or is does anyone know if there is another version that would also work?

Many thanks!

2 Likes

Hi @JRobertson,

Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask

Any luck with this? I just found out I have the same issue. My Book Thunderbolt Duo

I’ve been trying to resolve the same issue for the last two months…any luck? Thanks

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.