WD elements makes some noise, is this normal?

Portable Drives My Passport
1

Hello I bought my WD elements 12tb few days ago
All other things are good. Speed, temperature etc
But when it’s working, it makes ticking sounds with unperiodical high pitched noise.

This is the video(sorry for uncomfortable link)
https://drive.google.com/file/d/1MgJhJ7RFLv_L-Wcv0afYejZT-LGxtZ0l/view

Is this normal for WD elements?

Thank you for reading

2

Hi @yrano,

Please refer to the following article of How To Tell If The Noise or Sound An Internal Drive Makes is Normal:
https://support-en.wd.com/app/answers/detail/a_id/16309

3

There are a number of different hard drive clicking sounds for different reasons. Some types of clicking noise are due to software or driver issues, some of them due to hardware issues, and sometimes due to mechanical faults of the hard drive.

Most of the time there are 4 probable causes for the clicking noise of a hard drive:

  1. The insufficient power supply is a very common cause of noise in the hard drive. It mostly happens when you have connected multiple devices (including the HDD) to a single port.
  2. Physical depreciation of the hard drive results from either simple issues or damage such as a physical shock or trauma.
  3. A hard drive may be failed due to faulty data cables, or incorrect drivers installed.
  4. A crashed hard drive.

Subsequent fixes people have used to overcome the issue are:

  1. Check whether the hard drive is getting enough power or not. You can do it by plugging the power adapter directly into the power supply.
  2. Replace the data cable with the new one and turn on the drive. Now, if it does not make any noise, then the data cable might be faulty.
  3. In case the drive still makes noises, then there is a high possibility the drive is failing and needs to be replaced.
4

Hi @Keerti_01
The link is dead. Could you please share the latest link?

Thanks

5

Hi,
First of all try to find out the reasons of Hard Drive making noise.
Reason 1 Firstly, the buzzing or grinding noise could be because of the CPU FAN.
FAN is embedded to cool down the heated system and prevent overheating damages. There are computers designed to run all the fans simultaneously and at the maximum speed initially. This is to check if the fans are working properly and to remove the accumulated dust. The speed of one fan is not strong enough to remove the dust; hence we need multiple fans to operate simultaneously.

If there is something that obstructs the normal functioning of these fans in the PCs. It could be their blades hitting each other as they do not necessarily spin at an even pace. Therefore, resulting in a grinding noise. If this is the reason, you can easily detect it. It requires you just to open your computer and check the blades of the fans, whether or not they hit each other when in running mode.

Reason 2: Secondly, it could be the grinding noise from the hard disk. In fact, this indicates something bad or negative, and you should be worried about this. The reason is, that severe internal damage is what may follow. To be specific, the grinding noise from the HDD is a symptom of [hard drive failure in the future. This indicates that components in the hard drive have turned faulty.
Therefore, you should fix the hard drive grinding noise issue before it leads to complete hard drive failure. A hard drive failure will result in a data loss situation. Even if you have a failed hard disk, you should take the necessary steps to recover the lost or inaccessible HDD data.
I guess its normal if your hard drive is making noise. You should backup your data as soon as possible.