WD Elements 2T *** drive utilities not accessible after NTFS format

2TB WDBWLG0020HBK

  • everything is missing on my drive, Windows doesn’t even recognizes model, no icon, no setup, no autorun ***HELP
    It’s just a plain external drive after a bad quick format (!?)

Hi vanrodrigues,

Unfortunately, WD Elements Desktop hard drive doesn’t support WD Drive Utilities. You can go with Data Lifeguard Diagnostic to erase your drive. After this, you will be able to it further.

https://support.wdc.com/product.aspx?ID=307&lang=en#WD_downloads