WD Elements 2T *** drive utilities not accessible after NTFS format

[vanrodrigues]

2TB WDBWLG0020HBK

• everything is missing on my drive, Windows doesn’t even recognizes model, no icon, no setup, no autorun ***HELP
  It’s just a plain external drive after a bad quick format (!?)

[Brandon.P]

Hi vanrodrigues,

Unfortunately, WD Elements Desktop hard drive doesn’t support WD Drive Utilities. You can go with Data Lifeguard Diagnostic to erase your drive. After this, you will be able to it further.

https://support.wdc.com/product.aspx?ID=307&lang=en#WD_downloads