WD DX4000 help plzz!

Gramps · March 7, 2017, 11:36pm

No clue how your drives are now. You may need to start from scratch. diskpart, recreate,recover using the diff thumb drive

AgentNovac · March 10, 2017, 2:30pm

Hi Gramps, sorry for the late reply.
Tried it all again and it still says wrong password

I dont know what else to do. I managed to get windows server 2012 install but only through TightVNC. It works fine but only shows that i have 1 drive installed becuase it says i have 1.75tb space left.

The dashboard works fine its only the lcd that doest respond, just saying Loading OS.

I then tried everything again but this time using the recovery process and then after that connection with ThightVNC. It doesnt want to connect via TightVNC so i have no idea why it doesnt want. I can still ping it though.

Gramps · March 10, 2017, 3:16pm

Did you try the recovery using a different thumb drive?
Tight VNC only works on that special download

You have tried the up and down arrows on the lcd when it says loading OS?
Do it with a different thumb drive and let it sit for five days before you try anything and see if the loading OS goes away

AgentNovac · March 10, 2017, 4:31pm

Yea i did try all that.
5 days:scream: omg, there must be another way.

AgentNovac · March 10, 2017, 4:31pm

The arrows dont do anything when it says Loading OS

AgentNovac · March 10, 2017, 4:33pm

Cant i integrate TightVNC into the recovery ISO? Ive also noticed that there is a cmos battery in the server, is it possible that it might be flat and in some weird way its not registering the password?

Gramps · March 10, 2017, 5:48pm

I do not know how to get vnc in there.
The battery would not affect the password, but it could the date.
The date being off is one of my guesses as I obviously have no clue. And somehow that affects the certs or signatures of the files. But you said when you did 2012 the date was close, not off 6 months or 2 years.
The other guess is the hard drives are initializing and the box is running slow and has not completed setup when you try to do stuff. That is why I suggested you wait 5 days. Are the drive lights active?

As well if you could try MSTSC from another PC It should take Admin as the password before you run setup. Did you try no password?

AgentNovac · March 10, 2017, 5:59pm

Yea the drive lights is all active and i did try on another pc to connect remotely which th admin password etc but still does the same. I also tried with no passwords but still wont let me in.

Any idea why only one disk show up on windows server 2012?

Gramps · March 10, 2017, 6:55pm

2012 you looking in diskmgmt.msc ?

AgentNovac · March 10, 2017, 7:34pm

Ummm, i just check on the dashboard/storage, disk management and diskpart

AgentNovac · March 12, 2017, 7:16am

after recovery i took out the thumb and plug it in my pc. I saw in the root of the thumb there is as text file called “ServerRecovery” so i opened it. MAYBE THIS WILL HELP:

[03/10/2017 23:45:07 618] Starting ServerRecovery.
[03/10/2017 23:45:07 618] AddFirewallException
[03/10/2017 23:45:07 618] Listener CListener created
[03/10/2017 23:45:07 618] Listener UDP listener created
[03/10/2017 23:45:07 618] Listener UDP listener created
[03/10/2017 23:45:07 618] Listener TCP listener created
[03/10/2017 23:45:07 618] ServerRecovery started and is listening for request.
[03/10/2017 23:50:03 784] Listener TCPListener::TcpEventCallbackStatic
[03/10/2017 23:50:03 784] Listener TcpEventCallback
[03/10/2017 23:50:03 784] Listener TCPListener::TcpConditionCallback
[03/10/2017 23:50:03 784] Listener TcpConditionCallback from 192.168.1.2
[03/10/2017 23:50:03 784] NumberUnauthenticatedSessions is called.
[03/10/2017 23:50:03 784] StartSession
[03/10/2017 23:50:03 784] Received connection.
[03/10/2017 23:50:04 418] Entering HandshakeThread
[03/10/2017 23:50:04 418] Exiting HandshakeThread
[03/10/2017 23:50:05 784] Processing query system disk request.
[03/10/2017 23:50:05 784] GetSystemFirmwareType returned 2
[03/10/2017 23:50:05 784] pVdsDisk->GetPack failed with hr = 0x80042417
[03/10/2017 23:50:05 784] Ignore. One case is uninitialized disk.
[03/10/2017 23:50:05 784] GetPhysicalDriveNumber (\?\PhysicalDrive0)
[03/10/2017 23:50:05 784] End processing query system disk request.
[03/10/2017 23:50:05 784] Processing disk validation for reset request.
[03/10/2017 23:50:05 784] CoCreateInstance CLSID_DOMDocument60 succeeded.
[03/10/2017 23:50:05 784] GetValue - Unable to find element [ImageFile].
[03/10/2017 23:50:05 784] GetValue - Unable to find element [ImageFile].
[03/10/2017 23:50:05 784] pVdsDisk->GetPack failed with hr = 0x80042417
[03/10/2017 23:50:05 784] Ignore. One case is uninitialized disk.
[03/10/2017 23:50:05 784] QueryPartitions - QueryPartitions failed with hr = 0x80042417
[03/10/2017 23:50:05 784] ValidateDisk - DiskValidationResults = 1
[03/10/2017 23:50:05 784] End processing disk validation for reset request.
[03/10/2017 23:50:05 784] Processing factory reset request.
[03/10/2017 23:50:05 784] End processing factory reset request.
[03/10/2017 23:50:05 364] Entering BeginResetThread
[03/10/2017 23:50:05 364] Executing Reset
[03/10/2017 23:50:05 364] DiskImaging::Reset, bCleanDisk = 1
[03/10/2017 23:50:05 364] pVdsDisk->GetPack failed with hr = 0x80042417
[03/10/2017 23:50:05 364] Ignore. One case is uninitialized disk.
[03/10/2017 23:50:05 364] Executing CreatePartition (0x6400000, 0x100000, style=2)
[03/10/2017 23:50:05 364] Calling CreatePartitionEx (0x6400000, 0x100000, style=2)
[03/10/2017 23:50:08 364] Executing CreatePartition (0x8000000, 0x6500000, style=2)
[03/10/2017 23:50:08 364] Calling CreatePartitionEx (0x8000000, 0x6500000, style=2)
[03/10/2017 23:50:08 364] Executing CreatePartition (0xf00000000, 0xe500000, style=2)
[03/10/2017 23:50:08 364] Calling CreatePartitionEx (0xf00000000, 0xe500000, style=2)
[03/10/2017 23:50:10 364] Executing CreatePartition (0xffffffffffffffff, 0xffffffffffffffff, style=2)
[03/10/2017 23:50:10 364] Calling CreatePartitionEx (0x1c2b28fbe00, 0xf0e500000, style=2)
[03/10/2017 23:50:16 364] Found extent with VDS_DISK_EXTENT_TYPE = 4 that is not a volume.
[03/10/2017 23:50:16 364] Found extent with VDS_DISK_EXTENT_TYPE = 5 that is not a volume.
[03/10/2017 23:50:16 364] WimApply (C:\sys.wim, 1, a:, 2, *)
[03/10/2017 23:50:16 364] Calling WIMCreateFile
[03/10/2017 23:50:16 364] Calling WIMRegisterMessageCallback
[03/10/2017 23:50:16 364] Calling WIMGetAttributes
[03/10/2017 23:50:16 364] Calling WIMSetTemporaryPath
[03/10/2017 23:50:16 364] Calling WIMLoadImage
[03/10/2017 23:50:16 364] BuildReferenceList - Extension found is [.wim]. Skip building file references
[03/10/2017 23:50:16 364] Calling WIMApplyImage
[03/10/2017 23:50:17 364] Progress 0
[03/10/2017 23:50:17 5f4] Progress 0
[03/10/2017 23:50:17 5f4] Progress 1
[03/10/2017 23:50:17 5f4] Progress 1
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[03/10/2017 23:50:17 5f4] Progress 2
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[03/10/2017 23:50:17 5f4] Progress 24
[03/10/2017 23:50:17 5f4] Progress 25
[03/10/2017 23:50:17 364] Progress 25
[03/10/2017 23:50:17 364] Cleanup
[03/10/2017 23:50:17 364] WimApply (C:\os.swm, 1, E:, 2, )
[03/10/2017 23:50:17 364] Calling WIMCreateFile
[03/10/2017 23:50:17 364] Calling WIMRegisterMessageCallback
[03/10/2017 23:50:17 364] Calling WIMGetAttributes
[03/10/2017 23:50:17 364] Calling WIMSetTemporaryPath
[03/10/2017 23:50:17 364] Calling WIMLoadImage
[03/10/2017 23:50:20 364] Search pattern for reference file: [C:\os.swm]
[03/10/2017 23:50:20 364] File [C:\OS.SWM] is skipped.
[03/10/2017 23:50:20 364] File [C:\OS2.SWM] added to ref list
[03/10/2017 23:50:20 364] File [C:\OS3.SWM] added to ref list
[03/10/2017 23:50:20 364] File [C:\OS4.SWM] added to ref list
[03/10/2017 23:50:20 364] Calling WimSetReferenceFile [C:\OS2.SWM]
[03/10/2017 23:50:20 364] Calling WimSetReferenceFile [C:\OS3.SWM]
[03/10/2017 23:50:20 364] Calling WimSetReferenceFile [C:\OS4.SWM]
[03/10/2017 23:50:20 364] Calling WIMApplyImage
[03/10/2017 23:51:17 364] Progress 50
[03/10/2017 23:51:17 56c] Progress 50
[03/10/2017 23:51:26 56c] Progress 50
[03/10/2017 23:51:33 56c] Progress 50
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[03/10/2017 23:53:43 568] Progress 56
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[03/11/2017 00:01:32 56c] Progress 70
[03/11/2017 00:01:39 56c] Progress 70
[03/11/2017 00:01:45 56c] Progress 71
[03/11/2017 00:01:51 56c] Progress 71
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[03/11/2017 00:02:12 56c] Progress 72
[03/11/2017 00:02:54 56c] Progress 72
[03/11/2017 00:03:26 56c] Progress 72
[03/11/2017 00:03:32 56c] Progress 72
[03/11/2017 00:03:38 56c] Progress 73
[03/11/2017 00:03:44 56c] Progress 73
[03/11/2017 00:03:51 56c] Progress 73
[03/11/2017 00:03:57 56c] Progress 73
[03/11/2017 00:04:04 56c] Progress 74
[03/11/2017 00:04:12 56c] Progress 74
[03/11/2017 00:04:18 56c] Progress 74
[03/11/2017 00:04:25 56c] Progress 74
[03/11/2017 00:05:02 364] Progress 75
[03/11/2017 00:05:02 364] Cleanup
[03/11/2017 00:05:02 364] Execution [BCDEdit.exe /store a:\EFI\Microsoft\Boot\Bcd /set {bootmgr} device partition=a:]
[03/11/2017 00:05:03 364] Execution [BCDEdit.exe /store a:\EFI\Microsoft\Boot\Bcd /set {memdiag} device partition=a:]
[03/11/2017 00:05:03 364] Execution [BCDEdit.exe /store a:\EFI\Microsoft\Boot\Bcd /set {default} device partition=E:]
[03/11/2017 00:05:03 364] Execution [BCDEdit.exe /store a:\EFI\Microsoft\Boot\Bcd /set {default} osdevice partition=E:]
[03/11/2017 00:05:03 364] Execution [BCDEdit.exe /store a:\EFI\Microsoft\Boot\Bcd /set {FWbootmgr} displayorder {bootmgr} /addfirst]
[03/11/2017 00:05:03 364] Reset completed with hr = 0x0
[03/11/2017 00:05:03 364] Exiting BeginResetThread
[03/11/2017 00:05:05 784] Processing reboot request.
[03/11/2017 00:05:05 784] Stop listening for any requests.
[03/11/2017 00:05:05 784] End processing reboot request.
[03/11/2017 00:05:05 784] Calling ~CSession.
[03/11/2017 00:05:05 784] SessionComplete: Number of active connections: 0.
[03/11/2017 00:05:05 784] StartSession - close socket
[03/11/2017 00:05:05 784] End StartSession
[03/11/2017 00:05:05 618] Stopping listener
[03/11/2017 00:05:05 618] Listener CListener destroyed
[03/11/2017 00:05:05 618] Listener UDP listener destroyed
[03/11/2017 00:05:05 618] Listener UDP listener destroyed
[03/11/2017 00:05:05 618] Listener TCPListener destroyed
[03/11/2017 00:05:05 618] Program exit with hr = 0x0
[03/11/2017 00:05:05 618] START ~CSessionMgr
[03/11/2017 00:05:05 618] END ~CSessionMgr

AgentNovac · March 12, 2017, 7:30am

i found another recovery text file which is located (Thumb):\WDRECOVERY/recovery.txt

Fri 03/10/2017 23:44:32.95 Using platform STARGATE configuration
2017.03.10 23:44:33 - DEBUG - Reading resource file ‘C:\wdrecovery\Locale\en_US.xml’
2017.03.10 23:44:33 - INFO - =========== Recovery app START ===========
2017.03.10 23:44:33 - INFO - Version: 1.7.6.21
2017.03.10 23:44:33 - INFO - Loading configuration
2017.03.10 23:44:33 - DEBUG - Reading recovery configuration ‘C:\wdrecovery\recoverycfg.xml’
2017.03.10 23:44:33 - ERROR - Unable to open file C:\wdrecovery\recoverycfg.xml
2017.03.10 23:44:33 - ERROR - Failed to load recovery configuration: 1
2017.03.10 23:44:33 - DEBUG - Parsing whitelist ‘C:\wdrecovery\whitelist.xml’
2017.03.10 23:44:33 - DEBUG - Element: ‘WhiteList’ line 5
2017.03.10 23:44:33 - DEBUG - Element: ‘Model’ line 7
2017.03.10 23:44:33 - DEBUG - End element ‘Model’
2017.03.10 23:44:33 - DEBUG - Element: ‘Model’ line 8
2017.03.10 23:44:33 - DEBUG - End element ‘Model’
2017.03.10 23:44:33 - DEBUG - Element: ‘Model’ line 9
2017.03.10 23:44:33 - DEBUG - End element ‘Model’
2017.03.10 23:44:33 - DEBUG - Element: ‘Model’ line 10
2017.03.10 23:44:33 - DEBUG - End element ‘Model’
2017.03.10 23:44:33 - DEBUG - Element: ‘Model’ line 13
2017.03.10 23:44:33 - DEBUG - End element ‘Model’
2017.03.10 23:44:33 - DEBUG - Element: ‘Model’ line 14
2017.03.10 23:44:33 - DEBUG - End element ‘Model’
2017.03.10 23:44:33 - DEBUG - Element: ‘Model’ line 17
2017.03.10 23:44:33 - DEBUG - End element ‘Model’
2017.03.10 23:44:33 - DEBUG - Element: ‘Model’ line 18
2017.03.10 23:44:33 - DEBUG - End element ‘Model’
2017.03.10 23:44:33 - DEBUG - Element: ‘Model’ line 19
2017.03.10 23:44:33 - DEBUG - End element ‘Model’
2017.03.10 23:44:33 - DEBUG - Element: ‘Model’ line 20
2017.03.10 23:44:33 - DEBUG - End element ‘Model’
2017.03.10 23:44:33 - DEBUG - Element: ‘Model’ line 21
2017.03.10 23:44:33 - DEBUG - End element ‘Model’
2017.03.10 23:44:33 - DEBUG - Element: ‘Model’ line 23
2017.03.10 23:44:33 - DEBUG - End element ‘Model’
2017.03.10 23:44:33 - DEBUG - Element: ‘Model’ line 24
2017.03.10 23:44:33 - DEBUG - End element ‘Model’
2017.03.10 23:44:33 - DEBUG - Element: ‘Model’ line 25
2017.03.10 23:44:33 - DEBUG - End element ‘Model’
2017.03.10 23:44:33 - DEBUG - Element: ‘Model’ line 26
2017.03.10 23:44:33 - DEBUG - End element ‘Model’
2017.03.10 23:44:33 - DEBUG - Element: ‘Model’ line 27
2017.03.10 23:44:33 - DEBUG - End element ‘Model’
2017.03.10 23:44:33 - DEBUG - Element: ‘Model’ line 29
2017.03.10 23:44:33 - DEBUG - End element ‘Model’
2017.03.10 23:44:33 - DEBUG - Element: ‘Model’ line 30
2017.03.10 23:44:33 - DEBUG - End element ‘Model’
2017.03.10 23:44:33 - DEBUG - Element: ‘Model’ line 31
2017.03.10 23:44:33 - DEBUG - End element ‘Model’
2017.03.10 23:44:33 - DEBUG - Element: ‘Model’ line 32
2017.03.10 23:44:33 - DEBUG - End element ‘Model’
2017.03.10 23:44:33 - DEBUG - Element: ‘Model’ line 33
2017.03.10 23:44:33 - DEBUG - End element ‘Model’
2017.03.10 23:44:33 - DEBUG - End element ‘WhiteList’
2017.03.10 23:44:33 - DEBUG - Reading enclosure map ‘C:\wdrecovery\encmap.xml’
2017.03.10 23:44:33 - DEBUG - Element: ‘EnclosureMap’ line 7
2017.03.10 23:44:33 - DEBUG - Element: ‘DriveMap’ line 9
2017.03.10 23:44:33 - DEBUG - Element: ‘DriveMapEntry’ line 10
2017.03.10 23:44:33 - DEBUG - Element: ‘DriveMapEntry’ line 11
2017.03.10 23:44:33 - DEBUG - Element: ‘DriveMapEntry’ line 12
2017.03.10 23:44:33 - DEBUG - Element: ‘DriveMapEntry’ line 13
2017.03.10 23:44:33 - DEBUG - End element ‘DriveMap’
2017.03.10 23:44:33 - DEBUG - Element: ‘FanThrottle’ line 16
2017.03.10 23:44:33 - DEBUG - Element: ‘FanSpeed’ line 17
2017.03.10 23:44:33 - DEBUG - Element: ‘FanSpeed’ line 18
2017.03.10 23:44:33 - DEBUG - Element: ‘FanSpeed’ line 19
2017.03.10 23:44:33 - DEBUG - Element: ‘FanSpeed’ line 20
2017.03.10 23:44:33 - DEBUG - Element: ‘FanSpeed’ line 21
2017.03.10 23:44:33 - DEBUG - End element ‘FanThrottle’
2017.03.10 23:44:33 - DEBUG - Element: ‘EthernetPorts’ line 24
2017.03.10 23:44:33 - DEBUG - Element: ‘Port’ line 25
2017.03.10 23:44:33 - DEBUG - Element: ‘Port’ line 26
2017.03.10 23:44:33 - DEBUG - End element ‘EthernetPorts’
2017.03.10 23:44:33 - DEBUG - Element: ‘TemperatureStatus’ line 29
2017.03.10 23:44:33 - DEBUG - Element: ‘CPUTemp’ line 31
2017.03.10 23:44:33 - DEBUG - Element: ‘DriveTemp’ line 32
2017.03.10 23:44:33 - DEBUG - End element ‘TemperatureStatus’
2017.03.10 23:44:33 - DEBUG - Element: ‘FanSetting’ line 38
2017.03.10 23:44:33 - DEBUG - Element: ‘FanPWM’ line 39
2017.03.10 23:44:33 - DEBUG - Element: ‘FanPWM’ line 40
2017.03.10 23:44:33 - DEBUG - Element: ‘FanPWM’ line 41
2017.03.10 23:44:33 - DEBUG - End element ‘FanSetting’
2017.03.10 23:44:33 - DEBUG - Element: ‘Polling’ line 44
2017.03.10 23:44:33 - DEBUG - Element: ‘PowerSupply’ line 45
2017.03.10 23:44:33 - DEBUG - End element ‘Polling’
2017.03.10 23:44:33 - DEBUG - Element: ‘PowerSupplyMap’ line 48
2017.03.10 23:44:33 - DEBUG - Element: ‘PowerSupply’ line 49
2017.03.10 23:44:33 - DEBUG - Element: ‘PowerSupply’ line 50
2017.03.10 23:44:33 - DEBUG - End element ‘PowerSupplyMap’
2017.03.10 23:44:33 - DEBUG - End element ‘EnclosureMap’
2017.03.10 23:44:38 - INFO - In MS Recovery Mode
2017.03.10 23:44:38 - INFO - Detected drive 0 serial=WD- model=WDC WD2009FYPX-09AAMB0 SATA=2 led=0
2017.03.10 23:44:38 - INFO - Security: SUPPORTED
2017.03.10 23:44:38 - INFO - Enabled: 0
2017.03.10 23:44:38 - INFO - Locked: 0
2017.03.10 23:44:38 - INFO - Frozen: 0
2017.03.10 23:44:38 - INFO - Master Password Id supported: 1
2017.03.10 23:44:38 - INFO - Master Password Id: 0xFFFE
2017.03.10 23:44:38 - INFO - Master Password Capability: None
2017.03.10 23:44:38 - INFO - Unlock Attempt Counter Exceeded: 0
2017.03.10 23:44:38 - INFO - Enhanced Erase: 1
2017.03.10 23:44:38 - INFO - Erase Time: Normal (raw 255; 50400 sec)
2017.03.10 23:44:38 - INFO - Erase Time: Enhanced (raw 255; 50400 sec)
2017.03.10 23:44:38 - INFO - Detected drive 1 serial=WD- model=WDC WD2009FYPX-09AAMB0 SATA=3 led=1
2017.03.10 23:44:38 - INFO - Security: SUPPORTED
2017.03.10 23:44:38 - INFO - Enabled: 0
2017.03.10 23:44:38 - INFO - Locked: 0
2017.03.10 23:44:38 - INFO - Frozen: 0
2017.03.10 23:44:38 - INFO - Master Password Id supported: 1
2017.03.10 23:44:38 - INFO - Master Password Id: 0xFFFE
2017.03.10 23:44:38 - INFO - Master Password Capability: None
2017.03.10 23:44:38 - INFO - Unlock Attempt Counter Exceeded: 0
2017.03.10 23:44:38 - INFO - Enhanced Erase: 1
2017.03.10 23:44:38 - INFO - Erase Time: Normal (raw 255; 50400 sec)
2017.03.10 23:44:38 - INFO - Erase Time: Enhanced (raw 255; 50400 sec)
2017.03.10 23:44:38 - INFO - C:\wdrecovery\raidcfg64.exe /i
2017.03.10 23:44:38 - INFO - raidcfg64.exe /i Output:
Version Tables:
Driver Version: 10.5.6.1001
OROM Version: 10.5.5.1050
App Version: 10.5.6.1002

******************** Driver Version Check DISABLED ********************

Physical Disks Controlled by RAID S/W

Disk 01 / 02
Disk: WDC WD2009FYPX-09AAM SerialNo:WD-
Description:09FYPX-09AAM Summary:Array Member
Rev:01.01D0 Summary:Array Member
FreeBlks:0x150F TotalBlks:0xE8E088B0
BusId:0x00000002 TargetId:0x00000000 LUN:0x00000000 Array:0x00
Partitions:02 CheckBox:0x00000000 CfgStatus:(00) Ok
Action:00 SMARTEvt:0x00000001 WriteCache:ON
State:(0x0000053A)
CONFIGURED_DISK
USABLE_DISK
DETECTED_DISK
CLAIMED_DISK
CONFIG_ON_DISK
DISK_SMART_EVENT_SUPPORTED

Disk 02 / 02
Disk: WDC WD2009FYPX-09AAM SerialNo:WD-
Description:09FYPX-09AAM Summary:Array Member
Rev:01.01D0 Summary:Array Member
FreeBlks:0x150F TotalBlks:0xE8E088B0
BusId:0x00000003 TargetId:0x00000000 LUN:0x00000000 Array:0x00
Partitions:02 CheckBox:0x00000000 CfgStatus:(00) Ok
Action:00 SMARTEvt:0x00000001 WriteCache:ON
State:(0x0000053A)
CONFIGURED_DISK
USABLE_DISK
DETECTED_DISK
CLAIMED_DISK
CONFIG_ON_DISK
DISK_SMART_EVENT_SUPPORTED

Total Physical Disks = 2

RAID Volumes

Volume 01 / 01
SerialNo:Volume0 Summary:Normal
RaidLevel: 1 MemberDisks:02 Domains/Mirrors:02 TargetId:0x01
SizeInMB:1907726 BytesPerBlock:0x00000200 StripSize: 64KB
Action:00 Array:00 MapState:00 MigrState:00 MigrType:00 CfgStatus:0x00000000

Total Volumes = 1

RAID Arrays

Array 01 / 01
NumDisks:02 RAIDDevs:01 TotalMB:3815457 FreeMB:5
State:00 CheckBox:0x00000000

Total Arrays = 1

2017.03.10 23:44:38 - INFO - C:\wdrecovery\raidcfg64.exe /std
2017.03.10 23:44:38 - INFO - raidcfg64.exe /std Output:

******************** Driver Version Check DISABLED ********************
;Port,Model,SerialNumber,FirmwareVersion,Array,Status,Size,Free,Type
2,“WDC WD2009FYPX-09AAM”,“WD-1H0131816”,“01.01D0”,0,“Normal”,3907029168,5391,“ArrayMember”
3,“WDC WD2009FYPX-09AAM”,“WD-1H0132357”,“01.01D0”,0,“Normal”,3907029168,5391,“ArrayMember”

2017.03.10 23:44:38 - INFO - RaidCfg64 detected 2 drives
2017.03.10 23:44:38 - INFO - RaidCfg64 drive WD-: port=2
2017.03.10 23:44:38 - INFO - RaidCfg64 drive WD-: port=3
2017.03.10 23:44:38 - INFO - Matched drive 0 serial WD- model WDC WD2009FYPX-09AAMB0 with white list entry Enterprise Storage 2 TB
2017.03.10 23:44:38 - INFO - Matched drive 1 serial WD- model WDC WD2009FYPX-09AAMB0 with white list entry Enterprise Storage 2 TB
2017.03.10 23:44:38 - INFO - Checking RAID status (1): Volume Good
2017.03.10 23:44:39 - INFO - Detected drive 0 serial=WD- model=WDC WD2009FYPX-09AAMB0 SATA=2 led=0
2017.03.10 23:44:39 - INFO - Security: SUPPORTED
2017.03.10 23:44:39 - INFO - Enabled: 0
2017.03.10 23:44:39 - INFO - Locked: 0
2017.03.10 23:44:39 - INFO - Frozen: 0
2017.03.10 23:44:39 - INFO - Master Password Id supported: 1
2017.03.10 23:44:39 - INFO - Master Password Id: 0xFFFE
2017.03.10 23:44:39 - INFO - Master Password Capability: None
2017.03.10 23:44:39 - INFO - Unlock Attempt Counter Exceeded: 0
2017.03.10 23:44:39 - INFO - Enhanced Erase: 1
2017.03.10 23:44:39 - INFO - Erase Time: Normal (raw 255; 50400 sec)
2017.03.10 23:44:39 - INFO - Erase Time: Enhanced (raw 255; 50400 sec)
2017.03.10 23:44:39 - INFO - Detected drive 1 serial=WD- model=WDC WD2009FYPX-09AAMB0 SATA=3 led=1
2017.03.10 23:44:39 - INFO - Security: SUPPORTED
2017.03.10 23:44:39 - INFO - Enabled: 0
2017.03.10 23:44:39 - INFO - Locked: 0
2017.03.10 23:44:39 - INFO - Frozen: 0
2017.03.10 23:44:39 - INFO - Master Password Id supported: 1
2017.03.10 23:44:39 - INFO - Master Password Id: 0xFFFE
2017.03.10 23:44:39 - INFO - Master Password Capability: None
2017.03.10 23:44:39 - INFO - Unlock Attempt Counter Exceeded: 0
2017.03.10 23:44:39 - INFO - Enhanced Erase: 1
2017.03.10 23:44:39 - INFO - Erase Time: Normal (raw 255; 50400 sec)
2017.03.10 23:44:39 - INFO - Erase Time: Enhanced (raw 255; 50400 sec)
2017.03.10 23:44:39 - INFO - C:\wdrecovery\raidcfg64.exe /i
2017.03.10 23:44:39 - INFO - raidcfg64.exe /i Output:
Version Tables:
Driver Version: 10.5.6.1001
OROM Version: 10.5.5.1050
App Version: 10.5.6.1002

******************** Driver Version Check DISABLED ********************

Physical Disks Controlled by RAID S/W

Disk 01 / 02
Disk: WDC WD2009FYPX-09AAM SerialNo:WD-
Description:09FYPX-09AAM Summary:Array Member
Rev:01.01D0 Summary:Array Member
FreeBlks:0x150F TotalBlks:0xE8E088B0
BusId:0x00000002 TargetId:0x00000000 LUN:0x00000000 Array:0x00
Partitions:02 CheckBox:0x00000000 CfgStatus:(00) Ok
Action:00 SMARTEvt:0x00000001 WriteCache:ON
State:(0x0000053A)
CONFIGURED_DISK
USABLE_DISK
DETECTED_DISK
CLAIMED_DISK
CONFIG_ON_DISK
DISK_SMART_EVENT_SUPPORTED

Disk 02 / 02
Disk: WDC WD2009FYPX-09AAM SerialNo:WD-
Description:09FYPX-09AAM Summary:Array Member
Rev:01.01D0 Summary:Array Member
FreeBlks:0x150F TotalBlks:0xE8E088B0
BusId:0x00000003 TargetId:0x00000000 LUN:0x00000000 Array:0x00
Partitions:02 CheckBox:0x00000000 CfgStatus:(00) Ok
Action:00 SMARTEvt:0x00000001 WriteCache:ON
State:(0x0000053A)
CONFIGURED_DISK
USABLE_DISK
DETECTED_DISK
CLAIMED_DISK
CONFIG_ON_DISK
DISK_SMART_EVENT_SUPPORTED

Total Physical Disks = 2

RAID Volumes

Volume 01 / 01
SerialNo:Volume0 Summary:Normal
RaidLevel: 1 MemberDisks:02 Domains/Mirrors:02 TargetId:0x01
SizeInMB:1907726 BytesPerBlock:0x00000200 StripSize: 64KB
Action:00 Array:00 MapState:00 MigrState:00 MigrType:00 CfgStatus:0x00000000

Total Volumes = 1

RAID Arrays

Array 01 / 01
NumDisks:02 RAIDDevs:01 TotalMB:3815457 FreeMB:5
State:00 CheckBox:0x00000000

Total Arrays = 1

2017.03.10 23:44:39 - INFO - C:\wdrecovery\raidcfg64.exe /std
2017.03.10 23:44:39 - INFO - raidcfg64.exe /std Output:

******************** Driver Version Check DISABLED ********************
;Port,Model,SerialNumber,FirmwareVersion,Array,Status,Size,Free,Type
2,“WDC WD2009FYPX-09AAM”,“WD-”,“01.01D0”,0,“Normal”,3907029168,5391,“ArrayMember”
3,“WDC WD2009FYPX-09AAM”,“WD-”,“01.01D0”,0,“Normal”,3907029168,5391,“ArrayMember”

2017.03.10 23:44:39 - INFO - RaidCfg64 detected 2 drives
2017.03.10 23:44:39 - INFO - RaidCfg64 drive WD-: port=2
2017.03.10 23:44:39 - INFO - RaidCfg64 drive WD-: port=3
2017.03.10 23:44:39 - INFO - Matched drive 0 serial WD- model WDC WD2009FYPX-09AAMB0 with white list entry Enterprise Storage 2 TB
2017.03.10 23:44:39 - INFO - Matched drive 1 serial WD- model WDC WD2009FYPX-09AAMB0 with white list entry Enterprise Storage 2 TB
2017.03.10 23:44:39 - INFO - Checking RAID status (2): Volume Good
2017.03.10 23:44:56 - ERROR - Failed to get disk data
2017.03.10 23:44:56 - INFO - cscript.exe //NoLogo C:\wdrecovery\partutil.vbs -FindData
2017.03.10 23:45:01 - INFO - partutil.vbs output
Number of disks: 2
Disk Index: 0
Scanned disk 0

Microsoft DiskPart version 6.1.7600
Copyright (C) 1999-2008 Microsoft Corporation.
On computer: MININT-I1V9V34

Disk 0 is now the selected disk.

There are no partitions on this disk to show.
No EFI partition found!
Disk does not contain proper partitions

2017.03.10 23:45:01 - ERROR - Failed to run partutil.vbs: exit code = 2
2017.03.10 23:45:01 - WARN - Did not create Data Partition flag file on volume ‘’
2017.03.10 23:45:01 - INFO - X:\windows\system32\ServerRecovery.exe
2017.03.10 23:45:01 - INFO - Started MS server recovery
2017.03.11 00:05:05 - INFO - MS server recovery exited with 0
2017.03.11 00:05:09 - INFO - Data Partition flag file not detected, attempt to fix Data Partition
2017.03.11 00:05:09 - INFO - cscript.exe //NoLogo C:\wdrecovery\partutil.vbs -FixData
2017.03.11 00:05:22 - INFO - partutil.vbs output
Number of disks: 2
Disk Index: 0
Scanned disk 0

Microsoft DiskPart version 6.1.7600
Copyright (C) 1999-2008 Microsoft Corporation.
On computer: MININT-I1V9V34

Disk 0 is now the selected disk.

Partition ### Type Size Offset

Partition 1 System 100 MB 1024 KB
Partition 2 Reserved 128 MB 101 MB
Partition 3 Primary 60 GB 229 MB
Partition 4 Primary 1802 GB 60 GB
Extending Data partition 4
Scanned disk 0

Microsoft DiskPart version 6.1.7600
Copyright (C) 1999-2008 Microsoft Corporation.
On computer: MININT-I1V9V34

Disk 0 is now the selected disk.

Partition ### Type Size Offset

Partition 1 System 100 MB 1024 KB
Partition 2 Reserved 128 MB 101 MB
Partition 3 Primary 60 GB 229 MB
Partition 4 Primary 1802 GB 60 GB
Successfully fixed Data partition

2017.03.11 00:05:22 - INFO - Fix Data Partition success
2017.03.11 00:05:23 - INFO - Set up reboot in 10 seconds
2017.03.11 00:05:23 - INFO - =========== Recovery app END (0) ===========

Gramps · March 12, 2017, 12:57pm

logs look fine to me (I think, let me check mine)

AgentNovac · March 12, 2017, 1:38pm

Okay thx

Gramps · March 12, 2017, 2:11pm

Are you using the APAC ? I see you have an os4.swm. I am using PANAM and only go to os3.swm
Are you leaving the client PC on in the wizard the entire time? I have a whole lot more after the reboot at the end of yours.
do the log files look exactly the same on the two different thumb drives you have tried?

Use the panam iso if you are not, select erase all data and lets look at that log file this is the end of mine. I also highlighted two line mine has yours does not

[01/28/2017 08:07:02 4c8] Progress 75
[01/28/2017 08:07:02 4c8] Cleanup
[01/28/2017 08:07:03 4c8] Execution [BCDEdit.exe /store a:\EFI\Microsoft\Boot\Bcd /set {bootmgr} device partition=a:]
[01/28/2017 08:07:03 4c8] Execution [BCDEdit.exe /store a:\EFI\Microsoft\Boot\Bcd /set {memdiag} device partition=a:]
[01/28/2017 08:07:03 4c8] Execution [BCDEdit.exe /store a:\EFI\Microsoft\Boot\Bcd /set {default} device partition=C:]
[01/28/2017 08:07:03 4c8] Execution [BCDEdit.exe /store a:\EFI\Microsoft\Boot\Bcd /set {default} osdevice partition=C:]
[01/28/2017 08:07:03 4c8] Execution [BCDEdit.exe /store a:\EFI\Microsoft\Boot\Bcd /set {FWbootmgr} displayorder {bootmgr} /addfirst]
[01/28/2017 08:07:03 4c8] Creating server recovery file
[01/28/2017 08:07:03 4c8] CoCreateInstance CLSID_DOMDocument60 succeeded.
[01/28/2017 08:07:03 4c8] Reset completed with hr = 0x0
[01/28/2017 08:07:03 4c8] Exiting BeginResetThread
[01/28/2017 08:07:08 6e0] Processing reboot request.
[01/28/2017 08:07:08 6e0] Stop listening for any requests.
[01/28/2017 08:07:08 6e0] End processing reboot request.
[01/28/2017 08:07:08 6e0] Calling ~CSession.
[01/28/2017 08:07:08 6e0] SessionComplete: Number of active connections: 0.
[01/28/2017 08:07:08 6e0] StartSession - close socket
[01/28/2017 08:07:08 6e0] End StartSession
[01/28/2017 08:07:08 6a8] Stopping listener
[01/28/2017 08:07:08 6a8] Listener CListener destroyed
[01/28/2017 08:07:08 6a8] Listener UDP listener destroyed
[01/28/2017 08:07:08 6a8] Listener UDP listener destroyed
[01/28/2017 08:07:08 6a8] Listener TCPListener destroyed
[01/28/2017 08:07:08 6a8] Program exit with hr = 0x0
[01/28/2017 08:07:08 6a8] START ~CSessionMgr
[01/28/2017 08:07:08 6a8] END ~CSessionMgr
[01/28/2017 12:28:27 62c] Starting ServerRecovery.
[01/28/2017 12:28:27 62c] AddFirewallException
[01/28/2017 12:28:27 62c] Listener CListener created
[01/28/2017 12:28:27 62c] Listener UDP listener created
[01/28/2017 12:28:27 62c] Listener UDP listener created
[01/28/2017 12:28:27 62c] Listener TCP listener created
[01/28/2017 12:28:27 62c] ServerRecovery started and is listening for request.
[01/28/2017 12:28:59 714] Listener TCPListener::TcpEventCallbackStatic
[01/28/2017 12:28:59 714] Listener TcpEventCallback
[01/28/2017 12:28:59 714] Listener TCPListener::TcpConditionCallback
[01/28/2017 12:28:59 714] Listener TcpConditionCallback from 192.168.1.92
[01/28/2017 12:28:59 714] NumberUnauthenticatedSessions is called.
[01/28/2017 12:28:59 714] StartSession
[01/28/2017 12:28:59 714] Received connection.
[01/28/2017 12:29:00 778] Entering HandshakeThread
[01/28/2017 12:29:00 778] Exiting HandshakeThread
[01/28/2017 12:29:00 714] Processing query backup machines request.
[01/28/2017 12:29:00 714] End processing query backup machines request.
[01/28/2017 12:29:00 714] Processing query backups request.
[01/28/2017 12:29:00 714] End processing query backups request.
[01/28/2017 12:29:13 714] Processing disk validation for restore request.
[01/28/2017 12:29:13 714] Query volumes.
[01/28/2017 12:29:13 714] End processing disk validation for restore request.
[01/28/2017 12:29:13 714] Processing bare metal restore request.
[01/28/2017 12:29:13 714] End processing bare metal restore request.
[01/28/2017 12:29:13 614] Entering BeginBmrThread
[01/28/2017 12:29:13 614] Executing BmrRestore
[01/28/2017 12:29:13 614] Calling PrepDiskLayoutForBmr.
[01/28/2017 12:29:13 614] CoCreateInstance CLSID_DOMDocument60 succeeded.
[01/28/2017 12:29:13 614] GetValue - Unable to find element [ImageFile].
[01/28/2017 12:29:13 614] GetValue - Unable to find element [ImageFile].
[01/28/2017 12:29:13 614] GetSystemFirmwareType returned 2
[01/28/2017 12:29:13 614] pVdsDisk->GetPack failed with hr = 0x80042417
[01/28/2017 12:29:13 614] Ignore. One case is uninitialized disk.
[01/28/2017 12:29:13 614] GetPhysicalDriveNumber (\?\PhysicalDrive0)
[01/28/2017 12:29:13 614] Validate if system disk size is sufficient before recreating disk layout
[01/28/2017 12:29:13 614] System disk is set to \?\PhysicalDrive0
[01/28/2017 12:29:13 614] pVdsDisk->GetPack failed with hr = 0x80042417
[01/28/2017 12:29:13 614] Ignore. One case is uninitialized disk.
[01/28/2017 12:29:13 614] Executing CreatePartition (0x6400000, 0x100000, style=2)
[01/28/2017 12:29:14 614] Calling CreatePartitionEx (0x6400000, 0x100000, style=2)
[01/28/2017 12:29:15 614] Executing CreatePartition (0x8000000, 0x6500000, style=2)
[01/28/2017 12:29:15 614] Calling CreatePartitionEx (0x8000000, 0x6500000, style=2)
[01/28/2017 12:29:15 614] Executing CreatePartition (0xf00000000, 0xe500000, style=2)
[01/28/2017 12:29:15 614] Calling CreatePartitionEx (0xf00000000, 0xe500000, style=2)
[01/28/2017 12:29:17 614] Executing CreatePartition (0xffffffffffffffff, 0xffffffffffffffff, style=2)
[01/28/2017 12:29:17 614] Calling CreatePartitionEx (0x1c2b28fbe00, 0xf0e500000, style=2)
[01/28/2017 12:29:22 614] Query volumes.
[01/28/2017 12:29:22 614] fCritVolumesPrep is 1
[01/28/2017 12:29:22 614] SetupDiGetDeviceInterfaceDetail(GUID_DEVINTERFACE_HIDDEN_VOLUME, 0) returned device path [\?\storage#volume#{22527dc3-e598-11e6-a328-806e6f6e6963}#0000000000100000#{7f108a28-9833-4b3b-b780-2c6b5fa5c062}]
[01/28/2017 12:29:22 614] Executing QueryVolumeUniqueId ([\?\storage#volume#{22527dc3-e598-11e6-a328-806e6f6e6963}#0000000000100000#{7f108a28-9833-4b3b-b780-2c6b5fa5c062}],.,.)
[01/28/2017 12:29:22 614] Found device path: [\?\storage#volume#{22527dc3-e598-11e6-a328-806e6f6e6963}#0000000000100000#{7f108a28-9833-4b3b-b780-2c6b5fa5c062}]. Index=0
[01/28/2017 12:29:22 614] Progress 0
[01/28/2017 12:29:32 614] Progress 50
[01/28/2017 12:29:42 614] Progress 51
[01/28/2017 12:29:52 614] Progress 52
[01/28/2017 12:30:02 614] Progress 54
[01/28/2017 12:30:13 614] Progress 55
[01/28/2017 12:30:23 614] Progress 56
[01/28/2017 12:30:33 614] Progress 57
[01/28/2017 12:30:43 614] Progress 58
[01/28/2017 12:30:53 614] Progress 59
[01/28/2017 12:31:03 614] Progress 60
[01/28/2017 12:31:13 614] Progress 61
[01/28/2017 12:31:23 614] Progress 63
[01/28/2017 12:31:33 614] Progress 64
[01/28/2017 12:31:43 614] Progress 65
[01/28/2017 12:31:53 614] Progress 66
[01/28/2017 12:32:03 614] Progress 67
[01/28/2017 12:32:13 614] Progress 68
[01/28/2017 12:32:23 614] Progress 69
[01/28/2017 12:32:33 614] Progress 70
[01/28/2017 12:32:43 614] Progress 71
[01/28/2017 12:32:53 614] Progress 72
[01/28/2017 12:33:03 614] Progress 74
[01/28/2017 12:33:13 614] Progress 75
[01/28/2017 12:33:23 614] Progress 76
[01/28/2017 12:33:33 614] Progress 77
[01/28/2017 12:33:43 614] Progress 78
[01/28/2017 12:33:53 614] Progress 79
[01/28/2017 12:34:03 614] Progress 80
[01/28/2017 12:34:13 614] Progress 81
[01/28/2017 12:34:23 614] Progress 82
[01/28/2017 12:34:33 614] Progress 83
[01/28/2017 12:34:43 614] Progress 84
[01/28/2017 12:34:53 614] Progress 85
[01/28/2017 12:35:03 614] Progress 86
[01/28/2017 12:35:13 614] Progress 87
[01/28/2017 12:35:23 614] Progress 89
[01/28/2017 12:35:33 614] Progress 90
[01/28/2017 12:35:43 614] Progress 91
[01/28/2017 12:35:53 614] Progress 92
[01/28/2017 12:36:03 614] Progress 93
[01/28/2017 12:36:13 614] Progress 94
[01/28/2017 12:36:23 614] Progress 95
[01/28/2017 12:36:33 614] Progress 96
[01/28/2017 12:36:43 614] Progress 97
[01/28/2017 12:36:53 614] Progress 98
[01/28/2017 12:37:03 614] Progress 99
[01/28/2017 12:37:33 614] Restore completed.
[01/28/2017 12:37:33 614] Progress 100
[01/28/2017 12:37:33 614] OS drive letter = [A:]
[01/28/2017 12:37:33 614] CopyFile failed with error 3
[01/28/2017 12:37:33 614] Resetting engine after async op.
[01/28/2017 12:37:33 614] BmrRestore completed with hr = 0x0
[01/28/2017 12:37:33 614] Exiting BeginBmrThread
[01/28/2017 12:37:34 714] Processing reboot request.
[01/28/2017 12:37:34 714] Stop listening for any requests.
[01/28/2017 12:37:34 714] End processing reboot request.
[01/28/2017 12:37:34 714] Calling ~CSession.
[01/28/2017 12:37:34 714] SessionComplete: Number of active connections: 0.
[01/28/2017 12:37:34 714] StartSession - close socket
[01/28/2017 12:37:34 714] End StartSession
[01/28/2017 12:37:34 62c] Stopping listener
[01/28/2017 12:37:34 62c] Listener CListener destroyed
[01/28/2017 12:37:34 62c] Listener UDP listener destroyed
[01/28/2017 12:37:34 62c] Listener UDP listener destroyed
[01/28/2017 12:37:34 62c] Listener TCPListener destroyed
[01/28/2017 12:37:34 62c] Program exit with hr = 0x0
[01/28/2017 12:37:34 62c] START ~CSessionMgr
[01/28/2017 12:37:34 62c] END ~CSessionMgr

AgentNovac · March 12, 2017, 2:33pm

Whats APAC? I didnt check if they difer on both thumbs but will check. I will also run the full format when i do the recovery then will send the logs or see if they difer.

Yea my wizard stays on just till after i add the password,time etc then it says i can connect to the server but when i do it says wrong password

AgentNovac · March 12, 2017, 2:34pm

I left the server on now since morning so will see what happens. Its saying Loading OS

AgentNovac · March 12, 2017, 2:42pm

Ohhh i use the EMEA and i tried the PANAM one too

Gramps · March 12, 2017, 2:48pm

No I mean leave your pc on in the wizard until the recovery is complete. Not the wizard you get when you surf to //servername

yes if you do it again uses panam so we can be on the same page

AgentNovac · March 12, 2017, 3:39pm

Yip i do leave it on.
Ok, but how long you think i should leave the server on? Its now on since this morning. I just have 2 drives in my server so its RAID 1 right?

WD DX4000 help plzz!

Physical Disks Controlled by RAID S/W

Total Physical Disks = 2

RAID Volumes

Volume 01 / 01 SerialNo:Volume0 Summary:Normal RaidLevel: 1 MemberDisks:02 Domains/Mirrors:02 TargetId:0x01 SizeInMB:1907726 BytesPerBlock:0x00000200 StripSize: 64KB Action:00 Array:00 MapState:00 MigrState:00 MigrType:00 CfgStatus:0x00000000

Total Volumes = 1

RAID Arrays

Array 01 / 01 NumDisks:02 RAIDDevs:01 TotalMB:3815457 FreeMB:5 State:00 CheckBox:0x00000000

Total Arrays = 1

Physical Disks Controlled by RAID S/W

Total Physical Disks = 2

RAID Volumes

Volume 01 / 01 SerialNo:Volume0 Summary:Normal RaidLevel: 1 MemberDisks:02 Domains/Mirrors:02 TargetId:0x01 SizeInMB:1907726 BytesPerBlock:0x00000200 StripSize: 64KB Action:00 Array:00 MapState:00 MigrState:00 MigrType:00 CfgStatus:0x00000000

Total Volumes = 1

RAID Arrays

Array 01 / 01 NumDisks:02 RAIDDevs:01 TotalMB:3815457 FreeMB:5 State:00 CheckBox:0x00000000

Total Arrays = 1

Volume 01 / 01
SerialNo:Volume0 Summary:Normal
RaidLevel: 1 MemberDisks:02 Domains/Mirrors:02 TargetId:0x01
SizeInMB:1907726 BytesPerBlock:0x00000200 StripSize: 64KB
Action:00 Array:00 MapState:00 MigrState:00 MigrType:00 CfgStatus:0x00000000

Array 01 / 01
NumDisks:02 RAIDDevs:01 TotalMB:3815457 FreeMB:5
State:00 CheckBox:0x00000000

Volume 01 / 01
SerialNo:Volume0 Summary:Normal
RaidLevel: 1 MemberDisks:02 Domains/Mirrors:02 TargetId:0x01
SizeInMB:1907726 BytesPerBlock:0x00000200 StripSize: 64KB
Action:00 Array:00 MapState:00 MigrState:00 MigrType:00 CfgStatus:0x00000000

Array 01 / 01
NumDisks:02 RAIDDevs:01 TotalMB:3815457 FreeMB:5
State:00 CheckBox:0x00000000