WD backup won't connect to Dropbox

WD Software & Mobile Apps WD Software
1

Hi, I’ve been using WD Backup to send some files to dropbox on a daily basis. This worked until 28 September, but since then it has failed to connect to Dropbox.

Today I tried deleting the backup plan and creating a new one, but although it showed me Dropbox as an optional storage location (for some reason my “My Cloud” isn’t available), after going through which files to save and when, I got a message “failed to create backup plan” and I get kicked out of the WD Backup settings dialogue.

Any tips gratefully received,
With thanks
CH

2

Hi C_H,

Unfortunately, My Cloud is not supported by WD Backup, you have to download WD Smartware for the My Cloud.

Also, try to re-install the WD Backup for the Dropbox issue.

Please refer to the link given below in order to download WD Smartware.

https://support.wdc.com/downloads.aspx?p=259