WD Backup No Support, No Instructions

As a customer, I am finding it exceedingly difficult to contact customer support because I do not have the information they ask for in the form. It seems to me since I just purchased the product that you would make it easy for me to contact YOU.

That said I purchased your product to do a backup of my files on my computer. It came with no operating instructions at all, but with a lot of small print.

I am thinking of returning the product. I want to know which number to call in order to do that.


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