I purchased the external hard drive in May of 2019. I put my movies onto it and have been using it plugged into the back of my computer. I wanted to add a couple of movies so i plugged it into the same windows 10 pc i used previously and guess what? “Drive not accessible, access is denied.”
I am pretty frustrated. I plugged the drive back into my tv and it works fine. I play videos and i can scroll through the folders. I checked in windows 10 and it has a healthy partition and the drive letter is identifiable. I changed the drive letter (like that would do anything really). I tried to change permissions and it wont let me. I have never had luck with an external hard drive and I think third times a charm. If anyone can help me that would be appreciated.
Drive in question.
WD 4TB My Passport Portable Hard Drive with password protection and auto backup software Orange (WDBYFT0040BOR-WESN)
This morning I have identified it is a healthy partition. The drive continues to not work on my PC because it is not accessible. The drive works perfectly fine plugged into my smart TV. I can change the drive letter. No need to adjust permissions because permissions are already granted to my desktop computer. What do i do next? Doesn’t Western Digital have any customer service on here?
I have now plugged it into my chromebook of all things. Works fine. I can access all the files and open them no problem. Does Western Digital help anyone with this stuff? I have updated windows 10 to make sure it has all the updates. My windows 10 PC identifies the drive letter, healthy partition, and I am the owner of it. Continues to say ‘access is denied’. Works on my smart TV and chromebook of all things. I plug it into Windows 10 and bam ‘accessed is denied’ I also deleted the driver from the device manager,tried to update the driver, and also delete the driver again etc. I have drived every USB port in my desktop. You alive Western Digital?
