Please can you contact me.My WD drive dropped on the floor and i have not been able to access anything inside of it.It shows LED light when connected.It doesnt show in “My Computer” but it makes clicking sounds for about 5seconds and in Computer Management it shows as Disk1 and says “Disk not Initialized”. When i try to initialize it with the Masters Boot Record Option ,i get " The system cannot find the file specified". I need you to help with a solution to my problem.
Please you can contact me on skype so i can share my screen with you to see the behaviour of the 2TB WD External Harddrive.My Skype ID is dami_b and my whatsapp gsmno is 2348032307740.
If you dropped it, you probably “unloaded” the heads onto the platters. There’s not much you can do about it other than hire a data recovery company to see if they can repair it.
Unless you have access to a cleanroom or similar environment, it’s not a do-it-yourself repair.
Dropping a hard drive can lead the data loss situation, and the only experts can analyze the problem. There is various kind of sound hard drive produces like grinding, clicking, torn noises, etc. and all these are for different purpose. After dropping ‘disk is not initialized’ that means there is some damage in circuitry. So do not use any hit and trial method if your data is important and get an experts consultation. And as @TonyPh12345 said hard drive requires to open in clean room environment; do not open it by yourself because it can prone to further damage.
Don’t lose your hope; there are many companies available which provide data recovery service you can obtain their services. But make sure they have class 100 clean room to open the hard drive.
