I’m having this issue and seeking your advice to resolve it.
I recently bought a 4TB WD My Passport.
I used my Macbook Pro that runs on OS X El Captain Version 10.11.6 to format the portable hard drive.
I followed the instructions on
to format to exFat.
It’s unsuccessful. The pop-up screen said: Erase process has failed. The disk is too large to be supported by the given partition scheme.
I restarted my macbook and did the steps again, but it’s still unsuccessful.
I followed the instructions from the same webpage above to format to FAT32, but it’s also unsuccessful. I restarted my MacBook and repeated the steps, it was still unsuccessful.
I wonder why the formatting process failed.
Any suggestions to fix this issue will be appreciated.