Unable to access Dashboard - very annoying

Legacy Products My Book Live
1

Evening all

I have been trying to access dashboard for a few week now to no avail. Getting quite annoyed and frustrated with this now.

I type in http://mybooklive and it automatically changes to http://mybooklive/ui and all i get is a blank white screen.

I have tried using the IP address and i get the same response.

I have recently downloaded WD2go and WD photos for my phone and I need to gain activation codes from my dashboard to enable access. its annoying that due to reformatting my phone that i now have no access.

I have tried 2 laptops and a desktop pc all with the same response. All running Windows 7 with all updates installed.

I hve access to the drive through my pc’s with no missing files, but just no access to dashboard.

Can anyone offer any assistance

Thank you

2

If you don’t have SSH enabled, then you’re going to have to manualy debrick it or RMA it.

I’d recommend RMA’ing it, because debricking it manually will void your warranty.