I have problem accessing to the dashboard. Have try so many time but still can’t.
I have the same problem. I bought a 2TB My Book Live yesterday and cant access the Dashboard and therefore cant complete the set up.
You have to enable UPnP in your firewall.
I have the same problem since upgrading the firmware on the device and since haven’t been able to access the dashboard. I contacted WD to ask for a resolution and was informed that the only way to fix the issue would be with a hard reset although this can only be done via the dashboard (clever). With this in mind, their recomendation was for me to return the device to the supplier to get a replacement and not to upgrade the firmware on the new device if it’s working ok anyway.
Check out nfodiz’s posts on how to recover a “bricked” mbl.
It requires a little technical know-how, but it’s rescued a bunch of folks…
Solution: Free some space in “/” you need to have ssh access enabled.