Time Machine couldn't backup to My Passport for Mac


#1

I get this message every time Time Machine tries to back up my drive. Can’t find anything to help me. I upgraded to Mojave last month which is about the time this problem started. Can anybody help. Thanks.


#2

Hi. Mine too. See my message of Jan 7th. Are you getting the Read-Only message? It seems like the My Passport drive starts up as read-only but if I unmount and mount the drive again in Disk Utility, it will then work - till I reboot the Mac again. I still don’t have a definitive answer as to why this happens but I have this workaround, though it’s far from ideal.


#3

Thanks. I’ll try that. I am not very tech savvy so I’m usually in trouble when something goes wrong.


#4

Hi, I’ve the same problem on a Mac mini. Now it’s running Mojave BUT the problem existed on the Mini before that, on High Sierra. I’ve tried replacing the cables but that makes no difference and following a discussion here in April last year I raised a ticket on Support. No response from their ‘wonderful’ team.

It’s a WD issue and for some reason they have no interest in helping us.

Not my idea of good customer support and it simply means that when I buy new external drives next month Western Digital will not be considered!