Software Notice - WD Photos Being Retired 5/9/2017

WD is focused on providing exceptional customer experiences with our products. With that focus, from time to time we retire legacy software products that are no longer consistent with WD’s customer experience ecosystem. Accordingly, we’ll be retiring the WD Photos mobile application, effective May 9, 2017.

Products Impacted:

  • My Cloud (Mirror Gen 1, EX2, EX4, EX2100, DL2100, EX4100 and DL4100)
  • My Book Live, My Book Live Duo
  • My Net N900C
  • WD TV Live Hub

My Cloud and My Book Live Users:

Please use the My Cloud mobile app for all your remote access needs. For download links and How To videos please visit:

WD TV Live Hub and My Net N900C:

WD Photos app will be removed from the Apple and Android app stores on May 9, 2017. That change will not delete WD Photos from your device, but the app will no longer receive software updates. Once the app is removed from your mobile device or you upgrade to a new device it will no longer be available.