So I bought the WD MyPassport Wireless Pro a while ago before I went on a 3 week trip to japan. My planning was to record during the day with my GoPro and offload my footage in the evening to MyPassport. Long story short, this didn’t work out as planned at all. I used my friends older version of MyPassport to offload through the whole trip. At home I couldnt fix it either. Bought all the supported items blablabla nothing worked. I spend ages on different stuff to get this thing working, but nothing really worked so I ended up with an OTG usb stick plugged into my phone that transfers the data on the microSD straight over wifi to the hdd. It would take ages and it was horrible. Now I found a topic here which I can’t find anymore about timezones and I tried a few things and the following workaround works!
Put your phone or whatever device you are using in a different timezone. I tend to stick to Los Angeles and New York timezone. Connect to the webinterface while you are in a different timezone and you will see the time change in the bottom right of the home screen. The time displayed should be the same as the timezone that your device currently has. Now plugin your SD card, microsd with adapter or whatever and it should recognize it now! If it still doesn’t recognize, keep repeating previous steps and changing to a different timezone untill one works.
If this works for you aswell, please leave a comment!