I recently purchased a My Book Live and it had working fine, as well as the WD2go features.
These days, in the Remote Access webpage, the Connectivity Status says failed, “Could not establish remote access connection. Please make sure you are connected to the Internet.” And I cannot modify or add any Mobile Access and Web Access account.
But, But, I CAN use WD 2go / WD Photos app, no matter my iPad is on Wi-Fi and 3G, I CAN use web access to visit my MBL remotely, everything works fine, but the message in MBL setting page says failed.
I changed the network setting, set remote access disabled and enabled, rebooted the MBL. But it still says “failed”, and I can still use remote access, only I cannot change any settings.