Red blinking light - drive not showing in finder or disk utility

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

Hi,

I have a problem with my WD my cloud 2TB (first gen).
Since a few weeks i can’t acces it anymore and the drive has a red blinking light.
The 4 and 40 second reset doesn’t work…

If I disconnect the power supply and connect it again the first 10 seconds i see i blue blinking light, and then it turns to a red blinking light.

Can someone please help me who had the same problem?

Thanks

2

Check your router, and router connections (different cable, different router port, clean connections).

Is the router provided by AT&T?

What are the LEDs on the MyCloud network port indicating?

3

Thanks for the reply, but i already did that.
It’s a modem from the Belgian providor Proximus (I live in Belgium).

I have an extra my cloud that i didn’t use, and this one works fine on the router. So i think it’s a problem with the WD my cloud.

4

??

5

Can I asked what happened on this? I am having the dreaded blinking red light problem on my WD MYcloud home device.

6

Is the front LED red or the back LED on the network port? According to the My Cloud Home User Manual (http://products.wdc.com/library/UM/ENG/4779-705163.pdf#page=10) the front LED is a single color only, white.

Also what works to fix a single bay My Cloud unit (the general subject of this subforum) may not work to fix a similar issue on the My Cloud Home. The My Cloud Home is a different device than the My Cloud with different features and options.