Protect/hide folders for my 'sensitive photos'

My Cloud Home - Personal Cloud Storage My Cloud Home
1

I have recently bought a new WD My Cloud Home device, after my older one was outdated and WD stopped the support/app integration. Anyway, i have started to upload / back up pictures and it’s become evident that if you tap the ‘photos’ tab along the top it shows ALL photos stored, in no particular order.
Long story short my partner and I have quite a few ‘sensitive photos’ lets say, that I don’t what popping up on any device screen as I navigate through the app.
I understand you can password protect your user account, but is there a way to hide specific folders or password protect them within that account, so I can comfortably navigate the app without giving people the shock of their lives, and these ‘sensitive photos’ showing up amongst others?

Thanks for any advice in advance.

1 Like
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Hi @Cornerstone710 ,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

3

Unifrtunately you cannot. This is very annoyong because not only you can expose files you don’t want in general feed, but it also automaticaly indexes things like TV shows based on the date I added the file in as my videos. mixed together with phone backup. totally useless software doing it this way. other ppl complained it was indexing their work documents with personal stuff. because there is no separation of data or ability to excclude them. The support requests go back to 2017 and WD does not give a f***

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This can easily be done with separate user accounts and why would you want ‘sensitive photos’ to be in the same account as your work or home account and emails anyway?

Invite Users

IMPORTANT:

  • Only the Device Owner can invite Guest Users.
  • The Device Owner will get confirmation a Guest User is added.
  • Existing guests can REQUEST ACCESS already signed in with a different account.

Invite User (Web App)

  1. Open mycloud.com.

  2. Click SIGN INTO MY CLOUD HOME.

  3. Enter Username and Password.
    Click Continue.

  4. Click Settings.

  5. Click Add user. It is under CURRENT STORAGE.

  6. Enter the Guest User’s email address in the Add email(s) field.

More users can be created by pressing the enter (return) key and entering additional user email addresses.

Data in the Public space is never indexed so there is separation of data except not in a granularity that is expected of a traditional NAS for office use, but the My Cloud Home is the ‘Home’ personal cloud, that is the way it was designed.

The My Cloud Home was designed not to compete with the original My Cloud Line of office and work NAS. The request for more features is moot at this point because the My Cloud Home is near the stage of End of Life service and any development done on the device is likely to be restricted to security updates.