WD Community

Problem of reading

Hello, after installing MACOS SIERRA my computer stopped reading my HD WD ELEMENTS. I have the option to format the HD, but I do not want to format it, therefore I will lose my files. How should I proceed?

olá, após instalar o MACOS SIERRA o meu computador parou de ler o meu HD WD ELEMENTS. Tenho a opção formatar o HD, porém não quero formata-lo, pois assim perderei meus arquivos. Como devo proceder?

Hello,

Have you tried using the drive on another computer? It is possible the partition is corrupted.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.