Post URL: http://community.wdc.com/t5/Desktop/Problem-in-WD5000AADS-Caviar-Green/m-p/35441#M1976
Post Text:
Saturday
and now here i am again, new rma drive has just got the same problem
do these green drives have a manufacturing problem?
how do i get my money back as i dont want the 3 week wait i had last time to get a new drve that then fails again
:-((
DLGDIAG for Windows
Quick Test on drive 1 did not complete!
Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test)
SMART self-test did not complete on drive 1!
OK
Text from PM to ME:
hi,
dont know whether you can help me…but…the new drive for the rma…
well today when trying to backup from windows 7 to the new drice, which i do once a week. it failed with a crc error.
i then ran the diag program and got the following
DLGDIAG for Windows
Quick Test on drive 1 did not complete!
Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test)
SMART self-test did not complete on drive 1!
OK
i ran the long test and that found errors that it then failed to repair.
so…
i’m very very unhappy as these drives are clearly not reliable and i would like my money back or a different type of drive,
the blue drive i also have seems to be ok.
what do you think?
cheers
pete
Username: peterainbow
Note: Posted and needs serious escalation.
