WD My passport is an excellent portable hard drive yet there are some conditions where files can be lost without user permission.I am here to let you know that any folder(OF ANY SIZE) in the drive are prone to one TAP DELETION process.If we select a file and if we ACCIDENTALLY just tap DELETE button from keyboard the file is completely deleted without any pre notification.This procedure will happen for any file regardless of its SIZE.We all know there is a software available for overall password encryption for the external drive.But this doesn’t stop the one tap accidental deletion process and EVERY ONE cant afford for large size files to backup in Dropbox.
So i suggest to create a software which prevents accidental deletion like by providing to enter a password or key before deletion so that the deletion process is authenticated.
You can contact WD’s Technical Support about this.
To Contact WD for Technical Support:
@Logan007 i have already contacted them through mail.They just said they dont have such kind of software at present then i have asked them to rise my issue to higher authorities they replied they cant do that too and asked me to post my issue in forums.So that’s why i am here.They said if i got support for this issue from many members they will find a way out to sort it out.So i request people to support me as it is very simple issue which can be sorted out easily(i think so).