WD Community

PR4100 stuck in “System rebooting…” after last firmware update

After automatic firmware update the PR4100 is stuck in reboot, there is “System rebooting” on LCD display of unit, and power LED is blinking.

Urgent advice is appreciated.!

WhatsApp Image 2021-01-04 at 11.48.35 AM|473x500

yes but same issue still hang screen and blue light blinking on power.
reset button also not working…

not working yet please help me…

how to access hard drive data in other operating system?

@MIS, have you tried contacting the WD Support team directly for help?

https://support-en.wd.com/app/chat/chat_launch

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.