Today when getting to work my PR4100 was stuck in rebooting mode. I followed suggestions on the WD support page and powered off, unplugged, plugged back in and now the blue light on the front is blinking. None of the lights on the drives are blinking so it doesn’t look like anything is being written. We cannot access the drive online either. We have close to 4TB of data on the drive.
Anyone have any suggestions on how to get us back up?