Hello good morning, I’m having a problem with my MyCloud Home unit a few days ago it lost with PLEX it’s been going well connection since the installation in the middle of the year, I went to the page to reconfigure the link but it no longer appears available, so I can print from screen, already tried to activate someone, activate inactive connect without network log in with the other two users and even create a new one but it doesn’t appear anymore, did you go through it?
Hi @Santiago.Robson,
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask
Olá bom dia, tudo bem?
Fiz sim a abertura de um chamado no suporte mas achei interessante utilizar a comunidade já que alguém pode estar passando pelo mesmo problema.
Obrigado pela mensagem.
abraços
