Password lost on WD my passport ultra

[Francesco_Giasi]

Hallo , I must install a new W10 on my workstation… now the “new” W10 machine ask me the password.
I don’t remeber to setup one in old machine and now -i’ not able to open my passport ultra. How can I solve the problem?
Please don’t replay me to erase all. it is my backup unit…

please help me.
thanks
Francesco

[Joerg_A]

Please get in touch with the WD Support.

[Myron]

@Joerg_A is correct. Asking this question here on how to bypass or reset the password is incorrect. You have to contact WD support for assistance. I understand the issue you have got.

Thing is, if I had a password protected drive and it was public knowledge how to bypass or disable the password then what would be the point in password protecting a drive?

[HDDRS]

I dont think there is a way to actually bypass it

[Muhammad_Usman_Arsha]

I also forgot my WD password.Please help me to open it.Please …!!

[Myron]

It’ll be designed where without you knowing the password then you can’t get at the data… You can always call Western Digital Support.