Hi,
I have bought a Passport USB 3.0 HDD 4TB - WDBYFT0040BBK - and I connected it to my PC in one usb port 2.0 (I have no usb ports 3.0).
The first time the Passport HDD worked well, flawless, but after a bit of time I disconnected the drive and re-connected and now the PC won’t recognize the HDD anymore, doesn’t matter which usb port I use.
WIndows error is: usb device not recognized (code 43).
I tried to uninstall all the usb devices and drivers without success.
The usb port of my PC is ok (other units works well) and if I connect the Passport usb HDD to my laptop it functions well, without any problem (my laptop has windows 10 pro 32 bit)…
Sounds so weird…
Anyone can help me ?
I also opened a ticket to WD support center.
Thanks for the attention