I have a couple issues that may be related. I am running windows 7 and just bought passport essiential se. When I plug in the drive and open the smartware it asks to be updated. Then when I update it states that it’s software is current. It does this almost every time I plug in.
Problem 2, when I plug in sometimes it shows my previous backup and syncs, and sometimes it has to backup everything. I backup once a week and it wants to back up all my files each time. I thought this drive only backed up what was changed.
Any suggestions from anyone would be appreciated.