Passport for Mac won’t let me transfer files

Portable Drives My Passport
1

I purchase a WD after my external drive broke. I have a Mac so I got the Passport for a Mac and it seems to back up with no problem , however it won’t let me transfer files from the Mac onto the drive. This is why I bought it , to be able to transfer files but it’s not working at all . Can anyone help?

Thanks

2

Hi @missd26,

“Mac OS Compatible” My Passport, My Book and WD EasyStore drives formatted with NTFS will mount as a Read-Only file system when connected to a macOS computer.

For more information on how to format your drive, please refer to the link below.
Reformatting required for Mac OS Compatibility:

3

Hello , thank you for your reply. The passport is APFS format, not NTFS. It says APFS case sensitive. Do I still need to reformat it the same way as you suggested?

Thanks

4

When your external drive or any storage drive shows up as “Read Only” on your mac, then you might be encountering a very common problem with the hard drive. In such a situation, the user can open and view the files on a drive but cannot copy or move files to the storage drive. The possible reasons for this issue could be:

  1. External drive is NTFS formatted
  2. Disk permission changed as “Read Only”
  3. External drive is corrupted

However, the issue can be fixed using below DIY methods:

  1. Reformat the external drive
  2. Change/Ignore permissions on an external drive
  3. Repair external drive with disk utility’s first aid

Hope this will help you fix the issue!