Passport 0740 won't show up on Windows 10

[bigrock]

I have a Passport 0740 and I cannot get it to show up on my Windows 10 PC. It shows up as a device, but I can’t get to the files. It works on a iMac, but not my PC. After researching I went to Disk Management and tried to assign a new name to the disc, but it is not letting me do it. Please see the attached screen shot of my drives. I think the Passport id Disc 1, but that isn’t even clear to me.

[cat0w]

@bigrock Look at the following topic and see if it helps.

Get My Cloud to show in Windows 10 File Explorer Network

Here is what I just found with a Google search and it worked for me. Open the Control Panel select Programs and Features then open Turn Windows features on or off then make sure the following box is checked, SMB 1.0/CIFS File Sharing Support, your computer will have to reboot for it to take affect. See images below, click on, tap or activate images to enlarge them. [WDMyCloudShowMConNetwork] End results, my My Cloud is back. See images below. [WDMyCloudShowONNetwork] [image]

[bigrock]

I didn’t help, but I am not sure you were trying to answer my issue. My Cloud isn’t the issue. It is my external UBS hard drive Passport 0740. I can’t see my external Passport 0740 in my File Explorer so I can’t get to the files i have on it. It shows up in my devices and says it is working properly, but I can’t get to the files on it because it is not showing up in File Explorer.