No me suben los videos

[enroag]

Hola @MBR @Chris.M ,
ya existen varios post reportando lo mismo y la empresa no tiene interés en arreglarlo. Yo mismo abrí un ticket y me marearon pidiendo más y más información en lugar de arreglarlo. El problema lo tiene la app porque en versiones viejas todavía funciona. Los posts en Inglés aquí:

MyCloud doesn't upload video from Android

Good morning, I’m having an issue since a few weeks, that no videos are uploaded on the the MyCloud from my android device, instead photos are regularly uploaded. Android device: realme GT master edition My cloud device : MyCloud EX2 ultra, 2tb, version: 5.26.202 I’ve already tried to reinstall the android app. Any suggestions? Thx

Video not Synchronising to MyCloud home drive

I was just double checking my backup files and I’ve noticed that the phone app hasn’t been automatically uploading the videos from my phone since March 15th. Its only been doing photo only since then. anyone else had this problem?

Así que mucha suerte.

Un saludo,
Enrique