First, there is a dedicated EX2 subforum, this subforum (My Cloud) is generally for the single bay/single drive My Cloud.
https://community.wd.com/c/network-attached-storage/wd-my-cloud-ex2
Second, WD has stated there are no plans to reintroduce or bring back the ability to remote map a My Cloud device that they took away when they released the OS 3 firmware over a year ago.
https://community.wd.com/t/re-enable-remote-drive-mapping-through-mycloud-com/134944
For single bay/single drive My Cloud users who’s My Cloud unit is running firmware v4.x, there is an unofficial workaround to this issue that will allow one to map a remote v4.x single bay My Cloud. Note this ONLY works for v4.x firmware single bay My Cloud units. See the following post for more information:
https://community.wd.com/t/app-clouddavmod-various-versions-for-firmware-v4-12-2016/161543
