WD Community

No green LED light on the front?

I’m not getting a green LED light showing on the front. 

I have the latest firmware. When I was updating the firmware the light was purple, then rebooted and turned blue, then red for a little while and then the red went out and now nothing on the front…no LED’s at all. 

I can access all of my files, go into the UI, make changes and everything. I can here the drive working/spinning but no LED. 

Ideas?

the same here…

Same here…Not really needing the led to be on, but it was always there…

Same problem here, but mine has been off for quite a while.

I saw it light up red and then green during a power cycle a while back, but not anymore. I just updated to the newest firmware (MyBookLive 02.10.12-129 : Core F/W) and still no LED.

The drive can be accessed with no problems but I would like to have the indicator working in case a problem should arise.

Any help would be appreciated.

Something that may or may not help you but after “not” seeing or recognizing the “green” led for a long while and all of the sudden it started again. 

I’ve noticed that the green led is “very dim” almost to the point that unless your in a darker room and eye level with the led you won’t see the green led like you can the red, blue, etc colors. 

This is just on my drive and not sure if this is the same way but I ask each of you to possibly turn down your lights and get eye level with the led because even as the way mine is…its very hard to see even when its running/blinking. 

That’s not the case here. The lights are usually off or really dim, so dim that I can see the network activity light blinking against the wall behind mybooklive. The led was bright before it decided not to show itself. The red led shows during a shutdown/reboot but that’s it.

Thanks for the info

Balbo

I have the exact same issue with an older one of mine. It is red on bootup, then just goes off.

I am pretty sure it is the LED it’s self that has failed. It has been this way for over a year and everything is still working fine.

My LED light went blank and I can’t access my drive…  Any ideas?  Called support and they say that they don’t do data recovery…  The data recovery services charges an arm and leg.

Same here with the last firmware.  The drive work fine and can acces the webconfiguration… but whe the drive work not is led… only blue when sleep.

does anyone from WD patrol this forum?

i have the same issue, worrying that that no-one replies…

anyone got any diagnosis?

Baggymahem, I’m with you on this. This has been going on for a while and the only feedback is “maybe the led is so dim that you can’t see it”. How about some real support here.

How about it WD?

Sorry to be a squeaky wheel, but I need some oil.

Thank You

Balbo

When I contacted WD about my LED, all they could offer as a “fix” was to do an update.

Really?!?!, an update will fix a fault LED?  Does WD really think their customers are that stupid.  The reason the LED doesn’t work, is that WD has decided to use low quality parts in order to increase their profits.

WD doesn’t care about their “customers” once they have your money.

DW, that’s a very unkind thing to say about Western Digital!

I’m sure they have their best people working overtime to solve this problem. I guess after our products are out of warranty

They will fix this for us, all you have to do is pay for shipping both ways and a small fee for the replacement LED.

You don’t really need an indicator to tell what state the device is in, do you?

Sorry for the sarcasm, but this is a pretty sad situation. How about it WD?

Sincerely

Balbo

“You don’t really need an indicator to tell what state the device is in, do you?”

hahaha :slight_smile:  Thank you, I needed a good laugh :slight_smile:

There actually is a firmware update that does fix a specific LED issue… But not this one.

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