New Release - My Cloud Firmware Version 04.05.00-334 (03/12/2019)

Legacy Products My Cloud OS 3
23

Try downgrading back to the previous firmware (04.05.00-327) and see if the random disconnections persist.

Also, check other devices on your local network, especially if you have introduced a new device to the local network to see if there is an IP address conflict. If you haven’t already done so, set the My Cloud with a static IP address or better access your router and configure/reserve an IP address for the My Cloud so no other devices try and obtain the same IP address.

24

Appreciate some help here. After being deployed from November to June, I returned to find that my Mac wasn’t backing up. Here are the facts/issues:

  • First issue is that I get a note that says Time Machine hasn’t backed up to MyCloud in 35 days
  • I have a Mac desktop with Mojave 10.14.6
  • I have a WD MyCloud single bay. I can’t find the firmware because I can’t access/connect to it, either through Finder, Dashboard or anywhere else. Finder “sees” it, but can’t connect.
  • When I click on the WD MyCloud desktop icon, it says version 1.0.7.13. Not sure if that’s the firmware version?
  • I’m technologically challenged, so looking for step-by-step directions on how to proceed!

Thanks in advance, Greg

25

A me è comparsa la versione 342.
Come mai? Ha aggiornato tutto da solo. É un my cloud 3 tb.

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