Thanks. Do you know how I can back up from the internet access? I do not have access from the computer network.
I’m not certain how you don’t have access to the MBL via your network, but you are concerned with updating the firmware. AFAIK, the MBL will either auto update (via the Internet) or you have to manually do it from the MBL Dashboard which is done via a browser interface from a PC on the local network.
If you have remote access turned on you should be able to access the files on the MBL and should be able to copy them off. But this would likely be very slow and not practical if you have a lot of data. But I don’t use my MBL remotely. I only use it for local file access. I also don’t do any media streaming.
My update process was basically smooth, but I won’t say I didn’t have a little trepidation. The download seemed to pause at 10% for a while, then for a longer time at 60%. I think it finally went to 70% and then fairly quickly to 90%. I don’t know exactly how long it was at 90% but probably 5 minutes or so. Then it did the reboot which took maybe 5 minutes.
Again, I have had an MBL for several years now and other than some early minor difficulties in doing the firmware updates, it has largely been successful. Way back when, I did prefer to download the update manually and do the upgrade using a local file (on one of my networked PCs) but over the last few times, the upgrade directly from an Internet download seems to have worked OK.
I do remember an episode of the Dashboard once slowing down to being unusable, but that seems to have been resolved several updates back.
WD did replace my MBL twice, but not for software issues. The early ones seemed to have a problem with the LEDs that provide the multi-colored indicator on the front. On two occasions one of the LEDs stopped working, making some of the colors unavailable.
But that was a few years ago. Since then it has been acting as a shared file server for simple files very reliably.