I purchased a WD MyCloudMirror Gen2 and 2 WD Red 4TB about a year ago, and around 3 weeks ago, the drive in Bay 1 failed. ■■■■, but that’s why I used RAID 1, to not loose any files.
I did as instructed, hibernated the NAS, removed the drive, did the whole RMA dance with WD, now I received the replacement disk, installed it, turned on the device — and voila, the disk in bay 2 failed, and all my files are apparently lost. I am very very very dissapointed by this, and I was wondering if there might be a chance to restore my files? Is it really possible that both drives failed completely, one without use, not physically moved?
If yes, what the hell is the whole NAS - RAID nonsense for?
Please help, and WD - your products are garbage!