MyCloud Dashboard not accessible

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I can’t access the dashboard via http://deviceUNC/# This is s problem because I have software that now can’t access the files on the drive. Also, maybe the bigger problem is I can’t manage backups through the dashboard.

Interestingly, I can access the drive through windows explorer as a mapped drive, but not the UNC path.

As far as I know nothing changed with the device or the network, it has been functioning properly for years this way until today.

Thanks for any help!

2

I was able to find the problem. Somehow my router dropped the static IP address I had set for the My Cloud years ago. I can’t imagine why it would have done that now, the last time I logged in to it was when I set the IP address and it’s worked fine up until just the other day…