My passport vs Elements

Hi,
is there something different between these drives?

For the past 3 years i’ve been using a WD my passport ultra to watch films off of on a samsung 5.1 blu ray player and its been great theres never been an issue however the device became full making me go out and purchase another external hard drive and i bought the elements as i thought they were the same drive just the exterior updated. So i put something on the elements drive and plug it into the blu ray player and the light flashes but then just become solid and isnt recognised in anything other than my mac. (yes i know what your going to say. Mac has a different file format. Yes i know but the drive is formatted to NTFS same as the My Passport and i use Paragon NTFS so i can transfer files). so i just want to know why wont the new elements drive come up on anything other than a computer and how can i make it appear on my blu ray player?

thanks Dan

Hi loon1405,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support


The link below will allow you to call support.