My Passport Reformatting

Ack! My girlfriend attempted to reformat this brand-spanking-new drive and obviously botched somethinģ. My Passport does not even show in the sidebar and, using Disk Utility, only shows up as blank.

Any suggestions on how to proceed? I’d love to get my music off this old machine before it finally goes kaput!

Thanks much!

Whenever you connect an external drive to your mac, the storage drive may not show up on Desktop, Finder, or even on Disk Utility due to various reasons:

  1. USB connectivity problem
  2. macOS preference settings
  3. Partition map damage
  4. Device incompatibility
  5. Physical damage on a drive

However, to fix the issue, you can try the below methods:

  1. Check the USB connectivity
  2. Enable visibility of external hard drive
  3. Update macOS
  4. Repair external hard drive by using Disk Utility
  5. Repair external hard drive by using Terminal
  6. Erase the external hard drive
  7. If none of the above works, then the drive needs replacement

Further, you can also check the below link for steps to be followed in each method mentioned above:

Hope it helps!