G-Drive not showing up on MacBook

I have been using my drive on my MacBook for a while. Now it won’t show up anywhere on my computer. I’ve already talked to apple.

Hi @megan1,

Please refer below link External Drive Troubleshooting - Mac:
https://support-en.g-technology.com/app/answers/detail/a_id/890

Dirty or loosely connected USB ports can create short currents, external hard drive’s not showing up on Mac and struggling to read data.

PrepaidCardStatus

Whenever you connect an external drive to your mac, the storage drive may not show up on Desktop, Finder or even on Disk Utility, however, to fix the issue, you can try the below methods:

  1. Check the USB connectivity
  2. Enable visibility of external hard drive
  3. Update macOS
  4. Repair external hard drive by using Disk Utility
  5. Repair external hard drive by using Terminal
  6. Erase the external hard drive
  7. If none of the above works, then the drive needs replacement

Further, you can also check the below link for steps to be followed in each method mentioned above:

Hope it helps!