I was browsing with my computer like usual. Then, suddenly an error pops up. “WD Smartware has stopped working”. Then, I went to Hard Disk and found out that there were absolutely no folders nor files there. And yes, I already checked for hidden files and folders. It’s always activated on my computer.
Absolutely empty, however the free space (I have a 465.7 GB hard disk btw) was only 332 GB (used space: 133 GB). I restarted my computer and it showed 5 files/folders (still only 332 GB of free space):
Data (Where I keep my files)
RECYCLER (Hidden, empty)
WD Quick Formatter.exe
THE PROBLEM IS NOT FINISHED
I went to my “Data” folders and there are 2 folders: “Videos” and “Music” (yes, I made those folders). Those 2 folders are empty. I used to have files there, but they are absolutely empty. No hidden files.
I tried retrieving files and folders, but on WD SmartWare, my “Backup” and “Retrieve” are always greyed out. I tried updating my WD SmartWare program. That didn’t solve my problem. They are still greyed out.
On my WD SmartWare computer program, My Passport shows 332.1 GB of free space, and 133.6 GB of “System”
My Question is: What should I do? I have high hopes for this because the free and used space on my hard disk don’t change when my Music and Video files dissapear.