About a month ago, I bought a Toshiba External Hard Drive. Because of the noise in my speakers and headphones, I took it back and exchanged it for a WD. My thinking was that since WD sells only memory devices, I thought that you would be very good at what you do.
I have only been disappointed since I bought the Passport Ultra.
1) There is no function which allows me to manually back up files and my passport doesn’t back up new or updated files when I plug it in, which I read was one of it 's functions.
2) I don’t keep it plugged in because of the continuous noise in my speakers or headset - I assume because of bad grounding.
3) There were dozens of complaints over 2+ years about same back up issue that I have for the Passport which I just bought less than a month ago. This leaves me with the impression that the people of WD care little about it’s main business.
